🔒 Privacy Policy

📅 Last Updated: April 3, 2026

1. Introduction

Welcome to Computer Angel ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and other contact details you voluntarily provide when filling out a contact form or booking a service.
• Service Data: Details about the services you request, your device or system information shared during a support session, and correspondence records.
• Usage Data: Pages visited, time spent on pages, referring URLs, browser type, and general location (country/region) via analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our IT support, training, and cyber-security services
• Respond to your inquiries and fulfill service requests
• Send administrative information such as appointment confirmations and service updates
• Send optional newsletters or tech tips (only with your explicit consent)
• Analyse website usage to improve our content and user experience
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

• Service Providers: Trusted third-party tools (e.g., email platforms, scheduling tools) used solely to operate our services, bound by confidentiality agreements.
• Legal Requirements: If required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred with appropriate notice.

5. Cookies & Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. We use Google Analytics to understand how visitors interact with our site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You may also disable cookies through your browser settings, though this may affect certain site functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymity.

8. Your Privacy Rights

Depending on your location (including Ontario, Canada under PIPEDA, and applicable provincial laws), you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Withdraw consent to data processing at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at .

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10. Third-Party Links

Our website may contain links to third-party websites (such as Superprof or social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their individual privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed of any changes.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

• 📧
• 📞 +1 705-990-0326
• 📍 Almaguin Highlands, Ontario, Canada